Privacy Policy
Effective Date: 12.15.2024
Denyva is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect personal data to provide you with the best shopping experience and fulfill your orders. This may include:
Personal Information: Your name, email address, phone number, shipping and billing addresses, and payment details.
Account Information: If you create an account, we may collect your login details and order history.
Website Usage Data: Information about your device, IP address, browser type, and browsing behavior on our site (e.g., pages viewed, time spent on the site).
Communication Data: When you contact us via email, chat, or other means, we may keep a record of the correspondence.
2. How We Use Your Information
We use the collected data for the following purposes:
Order Processing: To fulfill your orders, process payments, and deliver products.
Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
Marketing and Promotions: To send you promotional offers, updates, or newsletters, with your consent.
Website Improvement: To analyze site performance, enhance user experience, and develop new features.
Legal Compliance: To comply with legal obligations and protect against fraudulent or illegal activities.
3. Sharing Your Information
We respect your privacy and will not sell or rent your personal information. However, we may share your data with:
Service Providers: Trusted third-party partners who help us deliver services, such as payment processors, shipping companies, and marketing tools.
Legal Authorities: If required by law or to protect our legal rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Under GDPR (for EU customers) and other applicable laws, you have the following rights:
Access: Request a copy of your personal data.
Correction: Update or correct inaccuracies in your data.
Erasure: Request the deletion of your data, where applicable.
Restriction: Limit how your data is processed.
Data Portability: Obtain your data in a structured, commonly used format.
Withdraw Consent: Opt-out of marketing communications at any time.
To exercise your rights, contact us at hello@denyva.com.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your data.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: hello@denyva.com