Terms of service

Effective Date: 12.15.2024
 
Welcome to Denyva Shop! By accessing or using our website (“Site”) and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before placing an order or using our services.
 
1. General Terms
 
By using our Site, you confirm that you are at least 18 years old or have the consent of a legal guardian.
 
These Terms of Service apply to all users of the Site, including but not limited to browsers, customers, and merchants.
 
2. Products and Services
 
Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on the Site are error-free.
 
Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.
 
Availability: Some products may be available in limited quantities. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
 
3. Orders
 
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraud.
 
Payment: All payments must be completed at the time of purchase. We accept major credit cards, PayPal, and other payment methods as listed on the Site.
 
Order Confirmation: Once your order is placed, you will receive an email confirmation. This does not constitute acceptance of your order; we may require additional verification before fulfilling it.
 
4. Shipping and Delivery
 
Shipping Times: Delivery times are estimates and may vary based on location and carrier. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
 
International Shipping: Customers are responsible for any customs fees, taxes, or duties applicable to their orders.
 
5. Returns and Refunds
 
Eligibility: Returns and refunds are accepted within 30 days of purchase, provided the product is unused and in its original packaging.
 
Process: To initiate a return, contact our customer service at hello@denyva.com. Customers are responsible for return shipping costs unless the product is defective or damaged.
 
Non-Refundable Items: Gift cards and final sale items are not eligible for returns or refunds.
 
6. Intellectual Property
 
All content on the Site, including text, graphics, logos, images, and software, is the property of Denyva or its content suppliers and is protected by copyright and trademark laws.
 
You may not reproduce, distribute, or use any Site content without prior written permission from us.
 
7. User Responsibilities
 
Prohibited Activities: You agree not to use the Site for unlawful purposes, to transmit viruses or malicious code, or to infringe on the rights of others.
 
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
 
8. Limitation of Liability
 
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
 
Our liability is limited to the amount paid by you for the product in question.
 
9. Governing Law
 
These Terms of Service are governed by the laws of Lithuanian. Any disputes will be resolved in the courts of Lithuanian.
 
10. Changes to Terms
 
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the revised terms.
 
11. Contact Information
 
If you have any questions about these Terms of Service, please contact us:
 
Email: hello@denyva.com